Step 1: Proceed to [Checkout] → select [PayNow] → click [Confirm]. Step 2: Click [Make Payment]. Step 3: Click [New PayNow Payment]. Step 4: Scan the QR code to proceed with payment. Please include the order number in note/comment/remark section at the transfer page. Fill in [Name as per Bank Record...
You can check the status of your console's warranty via our Warranty Look Up page here. Microsoft Xbox Consoles The serial number can be found on the console & also the packaging. On the console.On the packaging. Nintendo Switch Consoles The serial number can be found on the console & also the packagi...
For some preorders, we do not yet have the confirmed pricing available, and only an estimated price is given. For these preorders, we will only be accepting a small deposit in order to confirm your preorder. The remaining deposit can be paid on launch or as soon as we have confirmed the pricing.
Kindly send us an email via [email protected] regarding your refund request. Refund requests will be reviewed on a case by case basis.
We will send out e-mail or SMS to all our preorder customers as soon as the preorder is ready for collection or delivery. Kindly wait for our notification before arriving at our store, as stock may arrive at a later time.
For a full list of our terms for price match, kindly refer here.
Singapore Customers Orders are usually shipped within 1 business day, and on average takes about 3 business days to reach your address. For purchases made directly via Qisahn.com, you may check our delivery info page for more details.Preorders will usually be shipped out on release day. You may check...
Yes, you may elect someone to collect the order on your behalf if you opt for self collect for the order. Depending on the source of purchase, we'll require different credentials to verify your order.If you opt for delivery and wishes to have someone to collect the order on your behalf instead, kind...
Our stock is updated in real time on our website. Should any item be in stock, it will be listed on Qisahn.com. Kindly search for your requested item using the search bar. If the item is not in stock, you may click "Notify Me" to be notified if we do restock the item. New pre-orders are listed up im...
We buyback a variety of games, and in order to standardise the prices, we do not separate the regions for preowned games and do not keep track of different regions. Should you wish to purchase a specific region of a preowned game we have available, you will have to proceed to our store to inspect th...
